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Consultant Biographies
Meet the senior consultants leading clients to success.

Jean Baumann, process improvement consultant and trainer.

"Governments need to show people that we can deliver the results citizens want and improve those results. ZOOM makes improvement happen. Jean Baumann and Catherine Geissler represent that rare blend of focus, expertise, and sensitivity to the demands of change that engages our people and consistently produces measurable results."

Tom Vilsack
Governor of Iowa

 

Jean Baumann
Present Dynamics, Inc.
JeanBaumann@PresentDynamics.com
503.598.2262
www.ZoomForChange.com

I've been fortunate to spend over twenty years helping organizations bolster their performance and energize employee participation and satisfaction.

I love working with leaders who are clear about what they want to create, are willing to learn and adapt, and trust their people to perform. By coaching and consulting with leaders and teams, I've helped them establish shared visions, craft realistic strategic plans, and achieve measurable results. While Catherine, my partner in Zoom For Change, works her magic with process improvement teams, I focus on building leadership adaptability and accountability in managing constant change. Some say my approach is intense, balanced with a light touch.

After earning my first master's degree in business, I spent ten years as a process improvement facilitator, a market and product manager, and a strategy development expert for Qwest Communications. When obtaining a second master's degree in behavioral science from the Leadership Institute of Seattle, I transitioned my consulting practice towards integrating leadership development, business strategy, and quality improvement initiatives. My clients include the State of Iowa, the State of Washington, the State of Louisiana, the City of Seattle, the City of San Antonio, Tokyo Electric Power Company, Philadelphia Electric Company, British Nuclear Group, Intel, Hewlett Packard, and other organizations in the energy industry, telecommunications, healthcare, and education.

I live in Oregon and like the personality of Portland - a funky Northwest city - and I spend holidays with my family in the Midwest. I'm a ballroom dancer and enjoy social dancing just as much as competing in a full length, bead-speckled gown.

Catherine Geissler process improvement facilitator and trainer.

Catherine Geissler
Outside Edge, Inc.
cg@outedge.com
253-857-2797
www.ZoomForChange.com

I've been lucky to have my dream job for 15 years and to have partnered with Jean. I'm a trainer, coach, and facilitator building teams, working with leaders, and sparking innovation in organizations.

I love to make learning fun and am an expert in adult learning techniques. I help discouraged overworked employees see the light with process improvements and simple data collection. I enjoy learning about their jobs and helping them implement changes that make their work-life easier. The best part of Zoom For Change for them and me is implementing the out-of-the-box changes no one believed possible. As a result of my training and coaching, clients decreased turn-around-times, shortened lead times, exceeded regulatory requirements, and removed barriers to good customer service that have existed for years.

My clients include the State of Iowa, University of Washington Medical Center, Orbit Irrigation, Hewlett Packard, Pierce Transit and Wizards of the Coast.

I live in the small town of Gig Harbor, Washington. My hobby, and some day my third career, is writing (not yet published) mystery novels. My best friend and I backpack Alaska and British Columbia in search of our favorite animal-grizzly bears.

Let us help you improve your performance by fixing your problem processes with Zoom For Change!

Contact us today for more information.

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